The Christmas and New Year period is traditionally a time of togetherness, reflection and celebration. For families with loved ones living in aged care facilities or retirement homes, this season can be both meaningful and emotionally complex.
While festive decorations and organised activities bring cheer to many facilities, the holidays can also heighten feelings of loneliness, loss or disconnection for older people who may no longer live at home or attend large family gatherings.
Understanding what the elderly can expect over the holiday period, and how families can provide thoughtful support, can make a significant difference to their wellbeing.
What the Holiday Period Looks Like in Aged Care
Most aged care facilities make a strong effort to create a festive environment. Residents can usually expect decorations, themed meals, music, and group activities such as carol singing or small Christmas events. Some facilities host family days or special lunches, often with adjusted schedules due to staff leave and public holidays.
However, routine changes are common. There may be fewer regular staff on shift, altered visiting hours, and limited access to external services such as allied health or transport. For some residents—particularly those with dementia or anxiety—changes to routine can feel unsettling. Others may feel a stronger sense of grief or sadness, especially if past Christmases were spent surrounded by family at home.
This makes family connection and reassurance especially important.
The Importance of Family Connection
For many older people, the greatest gift over Christmas is feeling remembered and valued. Even short visits or simple gestures can reduce feelings of isolation and provide emotional comfort. Being present—physically or emotionally—reassures residents that they remain a vital part of family life, despite changes in living arrangements.
Top 5 Thoughtful Things to Do for Loved Ones in Aged Care
- Make Time for Meaningful Visits
Visits don’t need to be long or elaborate. Sitting together, sharing a conversation, listening to music, or looking through old photos can be deeply comforting. If you can’t visit on Christmas Day, another nearby date can be just as meaningful. - Include Them in Family Traditions
Bring a small part of your family Christmas to them—whether it’s a favourite dessert, a shared prayer, watching carols, or opening presents together. Familiar traditions can spark joy and memories. - Personalise Gifts Thoughtfully
Choose gifts that are practical or sentimental, such as framed family photos, handwritten letters from grandchildren, cosy clothing, puzzle books, or favourite snacks (if appropriate). Thoughtfulness matters more than cost. - Communicate with Care Staff
Check in with staff about your loved one’s needs over the holiday period. Understanding routines, special dietary needs, or emotional changes helps ensure continuity of care and peace of mind for everyone. - Offer Emotional Reassurance
Acknowledge that the holidays can bring mixed emotions. Gentle reassurance, active listening and patience go a long way—especially for those experiencing grief, confusion, or reduced independence.
A Season of Compassion
Christmas and New Year are not about perfection—they are about connection. For families with loved ones in aged care, small, thoughtful actions can create moments of warmth and dignity. By staying connected and compassionate, families help ensure the festive season remains one of support, comfort and shared humanity for everyone involved.
If this article has inspired you to think about your unique situation and, more importantly, what you and your family are going through right now, please get in touch with your advice professional.
This information does not consider any person’s objectives, financial situation, or needs. Before making a decision, you should consider whether it is appropriate in light of your particular objectives, financial situation, or needs.
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